Terms & Condition

Terms & Conditions

For each product, we establish strong relationships with our partners, suppliers, and customers to ensure that every jar of pickle delivers quality, flavor, and satisfaction. At Sitaram & Co., we bring together traditional recipes and modern hygiene practices to craft products that not only taste great but are made with care, integrity, and consistency.

Updated April 14, 2025

Sitaram & Co. specializes in crafting authentic Indian pickles, including mango, lemon, chili, and mixed varieties. Our terms and conditions are designed to protect the interest of both our customers and our business. By accessing and using our website, you agree to be bound by the terms and policies described below. These may be updated periodically without prior notice, and continued use of our site constitutes acceptance of any changes.


Overview

While we strive to maintain accuracy and availability of all our pickles listed on the website, the availability of certain items may vary due to seasonal ingredients and stock levels. Prices are subject to change without notice. Product descriptions, images, and packaging may slightly differ from the actual product due to natural variations and updates.

All our pickles are handmade with love, using time-tested recipes passed down through generations. However, individual taste preferences and storage conditions can affect the final experience. We recommend checking product labels for specific usage and storage instructions.


Use of the Website

The content, images, and information on this website are the property of Sitaram & Co. and are intended for personal, non-commercial use. Any unauthorized copying, reproduction, or distribution of our content is strictly prohibited.

You agree not to misuse the website or interfere with its proper functioning. Sitaram & Co. reserves the right to limit or terminate access to the site for users who violate our terms.


Orders & Payments

All orders placed through the website are subject to acceptance and availability. We reserve the right to cancel or modify orders at our discretion. Payment must be made in full at the time of purchase. We use secure payment gateways to process your transactions safely.


Shipping & Delivery

We aim to ship your pickle orders promptly and ensure they arrive fresh and well-packaged. Delivery timelines may vary based on location and external logistics factors. Any delays will be communicated as soon as possible.


Returns & Refunds

Due to the perishable nature of our products, returns are only accepted for incorrect or damaged items. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photographic evidence. We will review your request and issue a replacement or refund where applicable.


Security and Retention

We respect your privacy. All personal and payment information collected on our website is securely stored and processed. We do not sell or share your information with third parties without your consent, except where required by law.


Contact Us

For any queries, concerns, or feedback, feel free to contact us at:

📧 contact@sitaramandco.com
📞 +91 982 576 8569
📍 Sitaram & Co.