At Sitaram & Co., we care about your privacy and are committed to protecting the information you share with us. Whether you’re exploring our range of traditional pickles or making a purchase, we value your trust and want to be transparent about how we collect, use, and safeguard your data.
Overview
We understand that your privacy is important. When you visit our site or place an order for our mouth-watering mango pickle, lemon pickle, or any of our other homemade products, we collect some basic information to help process your request smoothly. This may include your name, contact details, and delivery address.
What We Collect
We may collect and store the following information:
Your name and contact details (like email and phone)
Shipping and billing addresses
Order history and product preferences
Payment method details (processed securely through third-party gateways)
How We Use Your Information
Your data helps us:
Process your orders and manage deliveries
Respond to your queries or concerns
Send you updates about new products (like our limited-edition garlic pickle!)
Improve our site experience
We do not sell or rent your personal information to anyone. Ever.
Cookies
We use cookies to enhance your shopping experience. These tiny text files help our site remember your preferences (like your preferred type of pickle!) and improve load speed. You can disable cookies in your browser if you’d like.
Third-Party Services
We may use trusted third-party services to help manage payments, email communications, and delivery logistics. These partners are required to respect your privacy and protect your data.
Data Security
We implement suitable security measures to protect your personal data. While no online system is 100% secure, we strive to use industry best practices to safeguard your information.
Cancellation Policy
At Sitaram & Co., we begin preparing your order as soon as it’s placed — because fresh pickles wait for no one! However, if you need to cancel your order, please get in touch with us within 2 hours of placing it.
Once the order is processed or dispatched, we unfortunately won’t be able to cancel it. We appreciate your understanding, especially since our products are made in small batches with care and attention.
To request a cancellation, email us at contact@sitaramandco.com or call us directly at +91 982 576 8569 with your order number.
Your Rights
You may request access to, correct, or delete your personal data by contacting us. If you ever feel uncomfortable with the way your data is handled, you can always reach out, and we’ll do our best to make things right.
Contact Us
Have questions about your data, your order, or anything in between? Reach out to us at: 📧 contact@sitaramandco.com 📞 +91 982 576 8569,
